3. Refund Process

This Refund Process describes how you may request cancellations, returns, and refunds for products or services purchased through lpfstriking.com, and how we handle them.

3.1. Eligibility & Timing

• You must request a refund within 7 days from date of delivery of purchase or renewal unless otherwise allowed by law.

• Products must be returned in original condition, unused, with original packaging, unless faulty.

• For services or digital products, refunds may be prorated or partial depending on usage.

• Shipping, customs duties, and handling fees may not be refundable (unless we are at fault).

3.2. How to Request a Refund

1. Contact us at enquiries@lpfstriking.co.uk or via your account portal, stating your order number, reason for refund, and whether you want repair, replacement, or refund.

2. We will verify eligibility, inspect returned goods (if applicable), and approve or deny your request within typically 14 days.

3. If approved, you will be instructed regarding return shipping. You must return the item as per our return instructions (e.g. via certified carrier).

4. Once we receive (and inspect) the returned item, we will authorize the refund.

3.3. Refund Method & Timeline

• Refunds are typically issued using the original payment method (credit card, PayPal, etc.).

• Processing time may take 5–10 business days (or as per payment provider) after we approve and receive the return.

• You will be notified by email when refund is initiated.

• If replacement is chosen and available, we may ship a replacement instead of refunding.

3.4. Partial Refunds, Deductions & Exceptions

• Partial refunds may be given if the item is not in original condition, or if some use has occurred.

• Refunds may exclude shipping costs, customs charges, restocking fees, or other deductibles where allowed by law.

3.5. Disputes & Escalation

If there is a disagreement, contact our support first.